Contact & FAQ

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FAQ’s

What is your cancelation policy?

Semester Classes: Students withdrawing from a semester class must cancel at least one week prior to the start date to receive a full refund but must contact us via email. Students withdrawing less than one week prior to the start date will receive a 50% refund. No refunds will be granted after the start of the program.

Camps: Students withdrawing from a camp two weeks prior to the start date will receive a full refund, if the camp was not full at the time of cancelation. Students withdrawing one week prior to the start date will receive a 50% refund, if the camp was not full at the time of cancelation. No refunds will be granted after the start of the program. If a camp was full at the time of your cancelation, you will be issued a credit for future use, only if we are able to fill the space. All cancelations and changes must be submitted via email.

We reserve the right to cancel any class or camp that does not meet enrollment requirements, and full tuition will be refunded to those signed up.

Do you offer make ups?

Yes, your child may attend another class that same semester to make up a missed class. Please contact us to find out what the make up options are for that semester. Make ups for missed days of camp are on a case by case basis, pending availability.

Do you provide snack and/or lunch during camp?

We do not provide snacks and lunch, please send your child with a water bottle and nut-free snack (and lunch if staying for the extended day). We always have cheddar bunnies on hand for those that may have forgotten a snack that day.

What is your student to teacher ratio?

Our camp ratio is always 1:5. Typical camps have 10 children and two teachers. Our semester classes have a ratio of 1:6 with no more than 10 children per class. Typical classes have 4-8 children.

Do you offer any discounts?

We offer a 10% discount for siblings on full semester classes and full week camps. We also generally offer early bird registration discounts, so make sure to subscribe to our newsletter to be the first to hear about special offers!

Can parents watch?

All our programs (except Musical Adventure) our independent participation, as it encourages full creative focus for all students. Parents are invited to attend the final day of semester classes and week-long camps offer a parent performance at the end of the week.

Do you do birthday parties?

Yes! We’d love to help make your little one’s day extra special. Please visit our Birthdays page for more info.

Do you offer private classes?

If there isn’t a class that works with your schedule, we’re happy to add one at one of our locations or in your home. A minimum of five students is needed to create a class. Please contact us using the form above for more info.

Do you offer financial assistance?

We believe arts education should be accessible to all children. Please contact us using the form above if your child needs financial assistance in order to participate in our programs.


 

Terms and Conditions

Release and Waiver:

I understand that acting and movement instruction require physical exertion. I acknowledge that injury may result during instruction, including but not limited to as a result of physical contact with other students, instructors, or fixed or movable objects.

I agree to assume all risks associated with my child participating in acting instruction. I represent that my child is medically and physically able to participate in an acting and movement class. In view of the foregoing, and as a term and condition of receiving instruction from Treasure Trunk Theatre and its representatives. I, my spouse, and legal representatives expressly release Elisa Pupko, Treasure Trunk Theatre, LLC, and the physical facility from all liability.